TERMS OF SERVICE
Conquer Health & Fitness
Last Updated: May 12, 2026
Welcome to Conquer Health & Fitness. These Terms of Service ("Terms") govern your access to and use of our website, services, and digital products. By engaging with our services — including face-to-face coaching, personal training packages, online programs, and the Victory Concierge membership — you agree to be bound by these Terms.
At Conquer Health & Fitness, we are committed to delivering results-driven, personalized training built around your goals, your body, and your life.
1. SERVICES
Conquer Health & Fitness provides personalized health coaching and personal training services for individuals at every level (the "Services"). The Services may include:
• 1:1 Personal Training: One-on-one, in-person training and coaching sessions at PEX Medfield in Medfield, MA.
• Semi-Private Training: Small group training sessions available at PEX Medfield.
• Victory Concierge: A fully customized, application-only coaching membership including personalized programming, ongoing support, and direct access to Marjus Tahiraj.
• Online Training: Structured self-paced workout programs and 1:1 personalized online coaching delivered digitally through our coaching platform.
• Performance Training: TPI-certified golf performance, soccer-specific training, and athletic performance programs, available in 1:1 and small group formats.
2. MEDICAL DISCLAIMER & ASSUMPTION OF RISK
PLEASE READ CAREFULLY. The Services are provided for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Conquer Health & Fitness and its coaches/trainers are not acting as licensed medical providers.
• No Medical Advice: Nothing in the Services is medical advice or a recommendation for diagnosis or treatment.
• Consult a Physician: You must consult with a physician or other qualified healthcare provider before beginning any exercise, nutrition, or wellness program, and before participating in any face-to-face personal training or group fitness sessions.
• Your Responsibility: You are responsible for your own health decisions and for following any medical guidance provided by your healthcare professionals.
You understand and acknowledge that physical exercise, training, and related activities involve inherent risks, including but not limited to muscle strains, sprains, falls, illness, and other injuries, which may be serious. By participating in the Services, you voluntarily assume full responsibility for any and all risks of injury or loss that may occur as a result of your participation, whether known or unknown, and whether arising from your actions or the actions of others, to the maximum extent permitted by law.
3. PAYMENT, FEES & REFUNDS
• Upfront Payment Required: Full payment is due at the time of purchase for all digital programs, face-to-face sessions, group fitness sessions, and session packages, unless Conquer Health & Fitness agrees otherwise in writing.
• Online Programs (No Refunds After Access): Online digital programs are digital products. Once you have been granted access, the purchase is non-refundable to the maximum extent permitted by law.
• Session Packages (Expiration): Session packages expire six (6) months from the date of purchase unless a different written term is specified at checkout or in writing by Conquer Health & Fitness. Unused sessions after expiration are forfeited, non-refundable, and non-transferable.
• Fees and Pricing: Prices are disclosed at the time of purchase. Conquer Health & Fitness may modify pricing prospectively at any time.
• Payment Authorization: By providing a payment method, you authorize Conquer Health & Fitness to charge the applicable fees.
4. CANCELLATION & RESCHEDULING POLICY
We value the time and commitment of our community.
• Face-to-Face Sessions: To reschedule or cancel a face-to-face session, you must provide at least twenty-four (24) hours' notice. If you do not provide at least 24 hours' notice, the session will be forfeited (counted as used) and no refund or credit will be provided.
• Group & Semi-Private Sessions: To reschedule or cancel a group or semi-private session booking, you must provide at least twenty-four (24) hours' notice. If you do not provide at least 24 hours' notice, the session will be forfeited and no refund or credit will be provided.
• Provider Cancellation: If Conquer Health & Fitness must cancel a session, we will provide as much notice as reasonably possible and will reschedule at a mutually convenient time or provide a credit for the cancelled session, as applicable.
5. INTELLECTUAL PROPERTY
All content, including but not limited to training programs, methodologies, videos, workout materials, and website content, is the exclusive intellectual property of Conquer Health & Fitness and/or its licensors.
• Limited License (Personal Use Only): You are granted a limited, non-exclusive, non-transferable, revocable license to access and use purchased or provided materials solely for your personal, non-commercial use.
• Prohibited Acts: You may not copy, reproduce, modify, distribute, publicly perform, republish, upload, post, transmit, screen-record, sell, sublicense, or create derivative works from any content or materials without the express prior written consent of Conquer Health & Fitness.
6. CODE OF CONDUCT
Conquer Health & Fitness fosters a focused, respectful, and results-driven environment. Users are expected to maintain professional conduct during sessions and within any community forums or communications. Conquer Health & Fitness reserves the right to terminate access to services, without refund, for any individual who engages in disruptive, defamatory, or abusive behavior.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Conquer Health & Fitness, its officers, employees, contractors, and trainers will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your participation in or use of the Services. To the maximum extent permitted by law, Conquer Health & Fitness's total aggregate liability for any claim arising out of or relating to the Services will not exceed the total amount you paid to Conquer Health & Fitness for the specific Services giving rise to the claim.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Conquer Health & Fitness and its affiliates from any claims, damages, or legal fees arising out of your breach of these Terms, your participation in training activities, or your violation of any third-party rights.
9. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Boston, MA, rather than in court, except for small claims matters.
10. CONTACT
For questions regarding these Terms or our services, please contact us through our official website: https://conquerhealthfitness.com or by email at fitconq@gmail.com.